Privacy policy

1. Who we are

Skyrocket InfoSystem Pte. Ltd. is a software development company registered in Singapore. For the purposes of Singapore’s Personal Data Protection Act 2012 (PDPA), and of the GDPR where it applies to visitors in the European Economic Area and the United Kingdom, we are the controller of the personal data described here.

Our data protection contact is contact@skyrocketinfosystem.com.

2. What we collect

Information you give us

• Enquiries: your name, work email, company, phone number where you provide it, and whatever you write in the message field
• Job applications: your name, contact details, CV, work history and any links or portfolio you send
• Correspondence: the content of emails and calls with us, and notes we make about them

Information collected automatically

• Technical data such as your IP address, browser type, device type and operating system
• Usage data such as pages viewed, time on page and the referring site

We do not collect special categories of personal data, and we do not knowingly collect data from anyone under 16. This site is not directed at children.

3. Why we use it, and on what basis

• To respond to your enquiry — because you asked us to, and because it is in our legitimate interest to answer people who contact us
• To assess a job application — to take steps at your request before entering an employment relationship
• To deliver services — to perform our contract with you or your organisation
• To improve the website — legitimate interest in understanding how the site is used
• To meet legal obligations — tax, accounting and regulatory record-keeping

We do not sell personal data, and we do not use it for automated decision-making or profiling that produces legal or similarly significant effects.

4. Marketing

We send marketing email only where you have opted in or where you are an existing client and the message relates to services similar to those we have provided. Every marketing email carries an unsubscribe link, and you can opt out at any time by emailing us. Opting out of marketing does not stop service-related messages about an active project.

5. Who we share it with

We share personal data only where necessary, and only with:

• Service providers who process data on our behalf — website hosting, form handling, email and analytics — under contracts that restrict them to our instructions
• Professional advisers such as lawyers and accountants, where required
• Authorities where we are legally required to disclose
• An acquirer in the event of a merger or sale of the business, subject to the same protections

6. International transfers

We are a remote-first company with staff and suppliers across several countries, so your data may be processed outside Singapore. Where it is, we take steps required by the PDPA to ensure a comparable standard of protection, and where GDPR applies we rely on appropriate safeguards such as standard contractual clauses.

7. How long we keep it

• Enquiries that do not become projects: up to 24 months
• Client records: for the duration of the engagement and for 7 years afterwards, to meet Singapore accounting and tax requirements
• Unsuccessful job applications: up to 12 months, so we can contact you about future roles — tell us if you would rather we deleted them sooner
• Website analytics: up to 26 months

8. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access control on a need-to-know basis, and regular review of the systems we use. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security — but we do commit to notifying you and the relevant authority where a breach requires it.

9. Your rights

Depending on where you are, you have the right to:

• Ask what personal data we hold about you and receive a copy
• Have inaccurate data corrected
• Ask us to delete data we no longer have a reason to keep
• Withdraw consent where our use relies on it
• Object to, or ask us to restrict, processing based on legitimate interest
• Ask for your data in a portable format

Email contact@skyrocketinfosystem.com to exercise any of these. We respond within 30 days. If you are not satisfied with our response, you may complain to the Personal Data Protection Commission of Singapore, or to your local supervisory authority if you are in the EEA or UK.

10. Cookies

Cookies and similar technologies are covered separately in our cookie policy.

11. Changes to this policy

We may update this policy from time to time. Material changes will be signalled by the “last updated” date above, and where the change is significant we will make it prominent on the site.

12. Contact

Write to us at contact@skyrocketinfosystem.com or Skyrocket InfoSystem Pte. Ltd., 68 Circular Road #02-01, Singapore 049422, Singapore.